I usually never complain about anything at work. Mainly because it is a nice place to work and I don't have much to complain about. Well I have one thing to complain about here, and it really isn't our fault. Maybe it is the state of Florida for not getting on these folks who they contracted.
I am mad at Reserve America, who the state has contracted to do all our campground reservations. They can't seem to get anything right. I was going to rant on and on for pages on this, but will give you a break. This should probably explain it all: they are owned by Ticketmaster!
Yes, that's right. Phone banks of people with bad customer service who are 1,500 miles away and don't give a rat's ass if you get what you want. All they want is your money and to charge you high user fees where they get all their profits.
Maybe this website ought to explain it all: http://www.reserveamericasucks.com/ . Look at their guest book and see all the horror stories and customer complaints about Reserve America.
Those are just the customer complaints, and don't even cover the antiquated computers with dial-up connections and software that locks up when you try to enter a reservation. And I have not met anyone in the whole Florida state park system who is really enthused about RA. Simply put: RA Sucks!!!